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Tech Support Trouble running the game? Found a bug? Post here.

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  #1  
Old 01-20-2012, 02:19 PM
Medo Medo is offline
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Join Date: Mar 2011
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Default cant open altitude

hello, i was starting altitude today and it didnt open so i updated java and reinstalled it and still not working giving me this error " The JVM couldd not be started. The maximum heap size (-XMX) might be too large or an antivirus or firewakk tool could block the excution

please help im experiencing this problem for 6 days so far, thanks
Medo,
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  #2  
Old 01-20-2012, 08:40 PM
lamster lamster is offline
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Default

Are you running the downloaded version (from our website) or from Steam? Please try the online version and let me know if it works:
http://altitudegame.com/playnow

Do you have any firewall or security products running? You might need to disable those.
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  #3  
Old 01-21-2012, 11:39 AM
Medo Medo is offline
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ah im from steam
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  #4  
Old 01-21-2012, 01:30 PM
Medo Medo is offline
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YAYY i formatted my laptop and redownloaded steam and java and alti it worked
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