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Tech Support Trouble running the game? Found a bug? Post here.

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  #1  
Old 04-28-2012, 07:09 PM
AmroTamro AmroTamro is offline
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Join Date: Apr 2012
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Default Account information problem

Hello,

I recently tried playing Altitude again and I've forgotten my login information, to be more specific the actual e-mail that was attached to it. The account name was Amstelite192 and I own the steam account associated with it.

Is there any way I can get the account back by perhaps reseting the e-mail information or something?
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Old 04-28-2012, 08:51 PM
Aki1024 Aki1024 is offline
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When Altitude is launched from steam, the game logs in automatically. Are you having difficulty getting into steam to launch the game?
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Old 04-28-2012, 09:20 PM
lamster lamster is offline
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Please email support@nimblygames.com with your Altitude nickname, the purchase method (PayPal or Steam), and the matching PayPal email address or Steam UID (from the file C:\Program Files\Steam\steamapps\common\altitude\log\Altitude .log on the line starting "Steam UID is")
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Old 04-29-2012, 08:18 AM
AmroTamro AmroTamro is offline
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Quote:
Originally Posted by Aki1024 View Post
When Altitude is launched from steam, the game logs in automatically. Are you having difficulty getting into steam to launch the game?
Nope, I'm not having any trouble logging in to steam, but when the game does launch the login information is blank. That's probably because I'm not using the same computer I used to play on when I first played the game.

Quote:
Originally Posted by lamster View Post
Please email support@nimblygames.com with your Altitude nickname, the purchase method (PayPal or Steam), and the matching PayPal email address or Steam UID (from the file C:\Program Files\Steam\steamapps\common\altitude\log\Altitude .log on the line starting "Steam UID is")
Thanks, I'll do that.
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