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Tech Support Trouble running the game? Found a bug? Post here.

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Old 01-26-2015, 12:27 AM
Slender Slender is offline
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Join Date: Sep 2011
Posts: 1,845
Default Transferring account.

I'll explain a little about the context in which I'm asking what follows:

Around midnight, last night, my computer crashed and gave me a blue screen of death (the OS I'm running is completely irrelevant), I followed up and restarted my computer in order to investigate what was going on. At first I suspected that the problem came from a torrent I started to download as the event occurred soon after I opened such torrent file. Therefore, I deleted the torrent which was still downloading and all other torrents I had downloaded previously. Not to my surprise, the issue wasn't solved there. I then inspected the task manager for any anomalies on any process, soon to notice that the Steam client was eating up 70% of my processor's usage and around 50% of the RAM, dropping my system's performance heavily. Soon after, I noticed that at some point, I had lost connection to my home's Wi-fi. Growing rapidly suspicious about Steam being the one who had caused so much trouble, I killed the process and who would have thought, I immediately regained internet connection and my computer was running as smooth as always. All this led to me uninstalling Steam, with no hopes of re-installing any time soon to prevent any further issues and also leaving me with no access to Altitude but with one only option (I think).

Considering the last sentence, I'd like to know if it's possible to somehow access my Altitude account that used Steam credentials through the standalone version of the game. I've already tried using the e-mail and password from my Steam account but it proved no good.
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