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Tech Support Trouble running the game? Found a bug? Post here.

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  #1  
Old 09-07-2010, 09:41 PM
mrc0sm0 mrc0sm0 is offline
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Default No offline/training matches???

Ok this is my first post but i have been having a problem with going to offline games. I posted a question in Yahoo answers but got no reply. thought i might have better luck here. heres what i put in yahoo.

How do I do a training/offline match in Altitude?
Every time I try to do a training match or an offline match in Altitude, there is an error message that says:

Server Creation Failed
org.jdom.input.JDOMParseException: Error On Line 1: Content is not allowed in prolog.

I already know how to play, I just want to get the Steam achievements and XP for doing them. I have not deleted it and re-installed Altitude because I am in the process of downloading a few games right now. If there is anything I can do besides deleting it so that I can do offline and training rounds that would be helpful. Also I forgot to say I had the demo version of Altitude and got that error, then I bought it this weekend and thought the error would go away but it didn't.

http://answers.yahoo.com/question/in...6124531AAU0v8Y
heres the link, if you could answer there because my confirmation email went to spam. if not thats ok.
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  #2  
Old 09-07-2010, 09:46 PM
mrc0sm0 mrc0sm0 is offline
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Quote:
Originally Posted by mrc0sm0 View Post
I have not deleted it and re-installed Altitude because I am in the process of downloading a few games right now
UPDATE: i did get a chance to delete it and reinstall it but still got the same error. also i downloaded the retail demo version from altitude.com and the offline/training matches worked there. unfortunately, i bought it from steam so i only have offline demo
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  #3  
Old 09-07-2010, 09:46 PM
lamster lamster is offline
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Verifying integrity in Steam should cause only the damaged files to be re-downloaded:

Steam Games Library -> Right Click Altitude -> Properties -> Local Files -> Verify Integrity of Game Cache
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  #4  
Old 09-08-2010, 02:37 AM
mrc0sm0 mrc0sm0 is offline
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i already did, it didn't work... don't know what else to do.
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  #5  
Old 09-08-2010, 04:16 AM
lamster lamster is offline
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If offline mode works for the standalone version it should work for the Steam version too. Please submit a bug report (include a link to this thread in the description) when the crash occurs and I'll take a closer look.
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  #6  
Old 09-08-2010, 08:32 PM
mrc0sm0 mrc0sm0 is offline
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There is no crash. the game works perfectly fine during online play, but when i try to do a training match it gives me that error message
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  #7  
Old 09-08-2010, 08:40 PM
lamster lamster is offline
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OK -- start up the game normally and submit a bug report (F1 to open console, reportBug, submit) and I'll take a look.
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  #8  
Old 09-08-2010, 08:53 PM
mrc0sm0 mrc0sm0 is offline
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Failed to file a bug report. unable to connect to bug report server. error message i got
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  #9  
Old 09-08-2010, 09:00 PM
lamster lamster is offline
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Weird. Please zip up all the files in C:\Program Files\Steam\steamapps\common\altitude\log and email them to support@nimblygames.com
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  #10  
Old 09-09-2010, 01:23 PM
JWhatever JWhatever is offline
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Quote:
Originally Posted by mrc0sm0 View Post
I just want to get the Steam achievements and XP for doing them
Side note, in offline you can only compleate the training mission achievements. You need to play online if you want the ones which require killing other planes.

-J
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