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Tech Support Trouble running the game? Found a bug? Post here.

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  #1  
Old 07-23-2009, 03:55 AM
Nickname Here Nickname Here is offline
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Default EPIC server crash

all servers are down for me. ive tried to refresh but no sucess
plz help
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  #2  
Old 07-23-2009, 02:13 PM
phong phong is offline
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sounds like a firewall issue (assuming you can get to other things online)

It's possible windows firewall is blocking the altitude application, check firewall settings in the control panel.

Would also need more information on your computer setup, OS, internet connection, router/direct, etc.
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  #3  
Old 07-24-2009, 01:31 AM
Karl Karl is offline
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what did the status bar say?
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  #4  
Old 07-24-2009, 02:35 AM
Nickname Here Nickname Here is offline
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well everything was unresponsive.
and it happened again
all servers down.
and my friends list. everyone was logged out. same as me. it said something about no user avalable then the ip adress. or something like that. this one is pretty recent. ummm. most are logged out now since of this
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  #5  
Old 07-24-2009, 02:37 AM
hurripilot hurripilot is offline
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Happened to me too just now nickname

I logged back in and all official servers were gone. All of them, FFA, TDM, and 1, 2, and 3.
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  #6  
Old 07-24-2009, 02:41 AM
Nickname Here Nickname Here is offline
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I got this. a failure to update
java.lang.ClassNotFoundException: em.entry.EntryAltitudeGame
at em.update.client.launch.a.findClass(SourceFile:125 )
at java.lang.ClassLoader.loadClass(ClassLoader.java:3 19)
at java.lang.ClassLoader.loadClass(ClassLoader.java:2 54)
at em.update.client.launch.UpdateLauncher.a(SourceFil e:150)
at em.update.client.launch.UpdateLauncher.main(Source File:62)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.install4j.runtime.MacLauncher.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at apple.launcher.LaunchRunner.run(LaunchRunner.java: 115)
at apple.launcher.LaunchRunner.callMain(LaunchRunner. java:50)
at apple.launcher.JavaApplicationLauncher.launch(Java ApplicationLauncher.java:52)

should i reinstall aaltitude again?
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  #7  
Old 07-24-2009, 02:48 AM
lamster lamster is offline
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Yeah - you will need to reinstall again. The new installers (which are currently being uploaded, so they won't be available for ~24 hours) will fix that problem, but since those aren't available yet you may just run into that bug one last time.
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  #8  
Old 07-24-2009, 02:49 AM
Nickname Here Nickname Here is offline
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yea
that works. i tried it. its working now and i like the new backround
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