My steam copy is a demo?

[pescarui]

Hello, I bought this game like a 2 years and a half ago, in the steam shop. and didn't play it until then, just like for 15 min.
anyway, Now I wanted to try the game again, and he is great, but the game client claims that my game is - a demo? even tough I payed for it.
I can't use all the perks and in the main menu I got a - "Buy the full game" option, what should I do?

In addition, I got another techincal problem, the game is stuck on the SSL Handshake when I'm trying to log in.
I had this problem yesterday, but I saw a thread that somone with the same problem had, and somone told him to change somthing in the games files, some "Options.xml"
file, so I tried it to and it worked.
But now I'm trying to log in again, and the problem is back up.
Thnx for any help.

[lamster]

Please send all the files in your log directory (C:\Program Files\Steam\steamapps\common\altitude\log) and the nicknames for any Altitude accounts you can remember using to support@nimblygames.com and we'll take a look.

[pescarui]

did it, waiting for your reply, thanks.

[n3m0]

i have indentical problem. bought a game a while back, had everything unlocked, had 150+ hours played (im not a heavy gamer) now i got 5min played o.O

not cool...

sending email

p.s. i also had a problem with auto-login but after i clicked Log in it worked ok... no restart needed.