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Tech Support Trouble running the game? Found a bug? Post here.

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  #1  
Old 09-04-2014, 05:28 PM
SanGiovanninoMartire SanGiovanninoMartire is offline
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Join Date: Jul 2012
Location: New York
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Default Can't run the game anymore (and I don't use steam)

I don't use steam and I think I'm having the same problem:

I open altitude, the logo appears, and before any menues it sadly crushes in my dock and comes back in the form of a "Report Bug" window. What is it?
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  #2  
Old 09-04-2014, 06:38 PM
lamster lamster is offline
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Sorry about that. Which version of OS X are you running, and what kind of video card do you have? Please reinstall from this link and let me know if the game runs:
http://nimblygames.com/altitude/altitude_201.dmg
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  #3  
Old 09-04-2014, 06:50 PM
SanGiovanninoMartire SanGiovanninoMartire is offline
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Ohhhhh, now it works, it seems, but its too late, I started smoking cigarettes again...

Now I have another problem, that is only my fault, I thought I remembered the email I'm registered in alti with, but apparently I don't
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  #4  
Old 09-04-2014, 06:54 PM
SanGiovanninoMartire SanGiovanninoMartire is offline
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The game key you used to register altitude to your account? Don't know what it is
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  #5  
Old 09-04-2014, 08:34 PM
Dragonforce Dragonforce is offline
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I had the same problem, I fixed it by downloading the game from that link. But after this recent patch im having the same problem.
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  #6  
Old 09-04-2014, 09:17 PM
SanGiovanninoMartire SanGiovanninoMartire is offline
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Same problem as Dragonforce,
it was opening, i couldn't log in because I don't remember the information,
but was working enough to play off-line
Then did another update and stopped working...

I have a Mac OS X 10.5.8 and I don't know about the video processor really, the standard one for a macbook like mine.
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  #7  
Old 09-04-2014, 09:53 PM
lamster lamster is offline
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Sorry - I patched the native libraries which caused your issue to reoccur. Please try reinstalling from the new version I uploaded to the same link: http://nimblygames.com/altitude/altitude_201.dmg
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