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Tech Support Trouble running the game? Found a bug? Post here.

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  #1  
Old 12-30-2009, 04:03 AM
lamster lamster is offline
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Have you tried rebooting your computer and then reinstalling from http://altitudegame.com/download.html ? Have you tried updating your video drivers directly from nvidia.com ?

Please zip up all the files in ~Altitude/log and email them to support@nimblygames.com
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  #2  
Old 12-30-2009, 04:28 AM
sunshineduck sunshineduck is offline
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Quote:
Originally Posted by lamster View Post
Have you tried rebooting your computer and then reinstalling from http://altitudegame.com/download.html ? Have you tried updating your video drivers directly from nvidia.com ?

Please zip up all the files in ~Altitude/log and email them to support@nimblygames.com
Drivers are up to date. I haven't had trouble with it before, pretty sure it's just some really wonky corrupted file.

Drivers are up-to-date, and I tried installing the game from that link into another directory, didn't work.
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  #3  
Old 12-30-2009, 04:34 AM
lamster lamster is offline
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Did you try rebooting your computer? This file shouldn't be locked, but it is:
C:\Users\[YOUR_USERNAME]\AppData\Local\Temp\altitude-game-run-lock.tmp
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  #4  
Old 12-30-2009, 05:06 AM
sunshineduck sunshineduck is offline
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Quote:
Originally Posted by lamster View Post
Did you try rebooting your computer? This file shouldn't be locked, but it is:
C:\Users\[YOUR_USERNAME]\AppData\Local\Temp\altitude-game-run-lock.tmp
Deleted that file, works like a charm now.

Thanks.
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  #5  
Old 12-30-2009, 12:22 PM
-MH-CaptainVogez -MH-CaptainVogez is offline
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For future reference (I hope you don't mind for the link being here admins), this is a handy program I use called Unlocker - It's freeware and it detects all the processes locking a file when you right click on it and select "unlocker". You then have the option of killing the process or "unlocking" it - I'd recommend unlocking before killing processes.

http://download.cnet.com/Unlocker/30...-10493998.html
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