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Tech Support Trouble running the game? Found a bug? Post here. |
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#1
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New Installation problem
Searched and can't find a duplicate problem in the forum, so here goes:
I run the installer and get a java error. I just updated java to version 6.0.130.3 and tried again. The same error popped up. I rebooted and tried again. Same error. I downloaded the installer again and tried with that file. Same error. The installer unpacks, installs about halfway and gives this error: An error occurred: java.lang.ExceptionInIitializerError Error log: C:\Users\Joe\AppData\Local\Temp\install4jError3338 408674810965359 That log file is attached. So is the system info file broken into 2 pieces cause it was too big for the max file size here. I also got a screen cap of the Altitude folder, or what was installed of it before the error. No install log, I'm afraid. Hope this helps and thanks in advance! |
#2
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Due to an obscure bug in the installer package used by Altitude you cannot install to a path that includes "!".
Since your username (Joe!) contains an "!" the default path won't work, but something like C:\Games\Altitude should work fine. |
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