Searched and can't find a duplicate problem in the forum, so here goes:
I run the installer and get a java error. I just updated java to version 6.0.130.3 and tried again. The same error popped up. I rebooted and tried again. Same error. I downloaded the installer again and tried with that file. Same error.
The installer unpacks, installs about halfway and gives this error:
An error occurred:
java.lang.ExceptionInIitializerError
Error log: C:\Users\Joe\AppData\Local\Temp\install4jError3338 408674810965359
That log file is attached. So is the system info file broken into 2 pieces cause it was too big for the max file size here. I also got a screen cap of the Altitude folder, or what was installed of it before the error. No install log, I'm afraid.