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Thread Tools | Display Modes |
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#1
01-26-2010, 11:59 AM
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Can't login TCP connection EOF
Sorry to ressurect an old thread, but this is the newest about my problem.
Like Prune and the others, I am unable to log in to play Altitude. My problem differs in that I get to 'login - waiting for response' before seeing the 'unable to connect' error. I'm trying to login with an existing account, with which I used to play at a different house. Even the built-in bug reporter fails to make a connection.. This is on a fresh install of winXP home, and so also a new install of Altitude. Provider is Steam. All firewalls disabled in my entire network. Tried through two modem/routers. I've tried all the suggestions I could find on these forums and the steam ones, to no avail. The issue seems to be UDP connectivity. Using netstat, in the foreign address column reads only *.* for all UDP entries for Altitude's PID. Interestingly, I see that the secure connection for creating new profiles (TCP protocol) reads (75.102.27.114:31373 ESTABLISHED), although I still get a connection error ingame. Apparently the logs are too big to attach. Here are the last few lines from each of the main ones; Code:
Altitude.log;
INFO [2010-01-27 00:33:10,109] [main]: Initialized logger: file=log\Altitude.log, level=DEBUG, pattern=%p [%d{ISO8601}] [%t]: %m%n, maxFileSize=100KB, maxBackups=1, wasInitialized=false
INFO [2010-01-27 00:33:10,218] [main]: Using any available IP (wildcard).
INFO [2010-01-27 00:33:10,250] [main]: Display.init
INFO [2010-01-27 00:33:10,265] [Thread-1]: Requesting UPnP information for 0.0.0.0/0.0.0.0
INFO [2010-01-27 00:33:10,312] [Thread-2]: Server lookup complete: 75.102.27.114:31383
INFO [2010-01-27 00:33:10,328] [main]: Display.desktopResolution=1680x1050
INFO [2010-01-27 00:33:10,328] [Thread-3]: Internet lookup complete: Connected
INFO [2010-01-27 00:33:10,343] [Thread-4]: Loading UPnP description for /192.168.1.100
INFO [2010-01-27 00:33:10,468] [main]: setDisplayMode(1680 x 1050 x 32 @60Hz, fs=true, vsync=true)
ERROR [2010-01-27 00:33:10,609] [Thread-4]: Problem while searching for UPnP gateway
org.xml.sax.SAXParseException: Element type "s:Envelopexmlns" must be followed by either attribute specifications, ">" or "/>".
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source)
at UB.a(SourceFile:253)
at UB.b(SourceFile:270)
at ts.b(SourceFile:189)
at ts.a(SourceFile:102)
at ux.run(SourceFile:222)
at java.lang.Thread.run(Unknown Source)
INFO [2010-01-27 00:33:10,671] [Thread-1]: No UPnP gateway found
INFO [2010-01-27 00:33:10,734] [main]: Display.reportedFrequency=60
INFO [2010-01-27 00:33:10,734] [main]: Display.targetedFrequency=60
INFO [2010-01-27 00:33:10,765] [main]: Distributor is steam
INFO [2010-01-27 00:33:11,484] [main]: Steam library loaded
INFO [2010-01-27 00:33:11,656] [main]: Steam initialized
INFO [2010-01-27 00:33:11,656] [main]: Steam App ID is 41300
INFO [2010-01-27 00:33:11,734] [main]: Found 0 game controllers: (2 other controllers)
INFO [2010-01-27 00:33:11,734] [main]: No controller selected
INFO [2010-01-27 00:33:14,046] [main]: failed to load vapor client configuration file. Creating default configuration.
WARN [2010-01-27 00:33:14,203] [main]: hitch = 68ms (average = 17ms)
INFO [2010-01-27 00:33:14,453] [main]: onVersionResponse: <invalidRequest=false, message=null, version=0.0.291>
INFO [2010-01-27 00:33:14,453] [main]: Update check complete; up to date!
INFO [2010-01-27 00:33:14,718] [main]: window size is java.awt.Dimension[width=720,height=469]
INFO [2010-01-27 00:33:14,718] [main]: Main panel size is java.awt.Dimension[width=720,height=469]
INFO [2010-01-27 00:33:14,718] [main]: window pos is x=152 y=149
WARN [2010-01-27 00:33:17,718] [main]: hitch = 57ms (average = 18ms)
ERROR [2010-01-27 00:34:00,796] [Thread-12]: java.io.EOFException: End of stream
java.io.EOFException: End of stream
at Er.a(SourceFile:66)
at Er.e(SourceFile:96)
at NT.a(SourceFile:28)
at yi.a(SourceFile:544)
at xx.run(SourceFile:447)
WARN [2010-01-27 00:34:42,437] [main]: hitch = 39ms (average = 17ms)
ERROR [2010-01-27 00:34:51,484] [Thread-13]: java.io.EOFException: End of stream
java.io.EOFException: End of stream
at Er.a(SourceFile:66)
at Er.e(SourceFile:96)
at NT.a(SourceFile:28)
at yi.a(SourceFile:354)
at lL.run(SourceFile:309)
ERROR [2010-01-27 00:35:30,718] [Thread-14]: java.io.EOFException: End of stream
java.io.EOFException: End of stream
at Er.a(SourceFile:66)
at Er.e(SourceFile:96)
at NT.a(SourceFile:28)
at yi.a(SourceFile:354)
at lL.run(SourceFile:309)
INFO [2010-01-27 00:35:46,484] [main]: Are you sure you want to quit?
INFO [2010-01-27 00:35:46,484] [main]: Cleaning up altitude!
INFO [2010-01-27 00:35:46,703] [main]: destroying display
INFO [2010-01-27 00:35:46,703] [main]: frame exited
INFO [2010-01-27 00:35:46,703] [main]: client exit
Code:
Launch.log;
INFO [2010-01-27 00:33:09,531] [main]: Initialized logger: file=log\Launch.log, level=DEBUG, pattern=%p [%d{ISO8601}] [%t]: %m%n, maxFileSize=100KB, maxBackups=1, wasInitialized=false
INFO [2010-01-27 00:33:09,640] [main]: Launching 'e:\program files\steam\steamapps\common\altitude\launch-game.xml', args=[]
WARN [2010-01-27 00:33:09,640] [main]: Launcher failed to load progress report from update\download\_update-progress.xml
Code:
netstat.txt; Active Connections Proto Local Address Foreign Address State PID TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 964 TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:2869 0.0.0.0:0 LISTENING 1196 TCP 127.0.0.1:1026 0.0.0.0:0 LISTENING 492 TCP 127.0.0.1:1124 127.0.0.1:1125 ESTABLISHED 1820 TCP 127.0.0.1:1125 127.0.0.1:1124 ESTABLISHED 1820 TCP 127.0.0.1:1126 127.0.0.1:1127 ESTABLISHED 1820 TCP 127.0.0.1:1127 127.0.0.1:1126 ESTABLISHED 1820 TCP 192.168.1.100:139 0.0.0.0:0 LISTENING 4 TCP 192.168.1.100:2329 75.102.27.114:31373 ESTABLISHED 3504 TCP 192.168.1.100:2869 192.168.1.1:2052 CLOSE_WAIT 4 UDP 0.0.0.0:445 *:* 4 UDP 0.0.0.0:500 *:* 704 UDP 0.0.0.0:1025 *:* 1116 UDP 0.0.0.0:1116 *:* 1116 UDP 0.0.0.0:1150 *:* 1116 UDP 0.0.0.0:1210 *:* 484 UDP 0.0.0.0:1824 *:* 1116 UDP 0.0.0.0:4500 *:* 704 UDP 0.0.0.0:27261 *:* 3504 UDP 0.0.0.0:27272 *:* 3504 UDP 127.0.0.1:123 *:* 1072 UDP 127.0.0.1:1060 *:* 484 UDP 127.0.0.1:1900 *:* 1196 UDP 192.168.1.100:123 *:* 1072 UDP 192.168.1.100:137 *:* 4 UDP 192.168.1.100:138 *:* 4 UDP 192.168.1.100:1900 *:* 1196 What parts of dxdiag's readout MySystemInfo.txt do you need? 
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#2
01-27-2010, 12:45 AM
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Zip up the log files and email them to support@nimblygames.com
For whatever reason you aren't able to establish an TLS/TCP/IP connection to our server.
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#5
02-08-2010, 10:29 PM
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Altitude is trying to connect to vapor.nimblygames.com:31373 via TCP and for whatever reason that connection is getting closed.
We have nothing else to go on. It could be a firewall or anti virus software on your computer. It could be your router/hardware firewall... etc. Unfortunately from the log files there is no way for us to diagnose or solve this problem.
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Linear Mode
