Port Forwarding Issue

[streetlightmani]

Hi. I noticed the cheap price of Altitude on Steam, so I decided to get it. Problem is, when I try to log in, It keeps telling me to configure my connection. Its always at the "checking for updates" stage. I'd like to be a part of this game and community, but I can't do that if I can't PLAY. Any help?

[lamster]

Is your network filtering UDP traffic? (Many other games, such as CS, use UDP to transfer data) Is your local firewall or router blocking UDP connections?

If other UDP games are working it could be a regional routing issue -- there may be a broken link somewhere between your ISP and our master servers.

To diagnose this possibility, please try this:

Start -> Run -> cmd

tracert 75.102.27.114

Wait for the trace route to finish.

Using your mouse, left click and drag to select the results.
Right click to copy the selected results to the clip board.
Email the results to support@nimblygames.com

[streetlightmani]

Thanks for the advice. I emailed them, guess I just have to wait... How long do they take, on average?