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Tech Support Trouble running the game? Found a bug? Post here. |
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#1
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Cannot connect to Altitude server
Everytime I try logging into Altitude, I get a message saying that I could not connect to the Altitude server and that I should try again in 5 mins time.
I have had this problem for 3 days now. I tried uninstalling then re-installing the game but that didn't work. And my Altitude definately still exists, because my email is "still in use". Please help! |
#2
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It could be that your firewall or proxy(if you have a proxy) could be blocking the altitude ports, usually 27272 i think... Try opening that port and see if it works
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#3
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I'm living in student accommodation (a privately managed tower block), using the building's in house network (public according to my windows firewall), so I don't think I have control over the firewall. Anyway, I've been here four weeks using this network and in that time its been working fine - its only in the last 3 days that Altitude has stopped working.
I will try it though, is it TCP or UDP? |
#4
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nothing I've tried has worked.
I tried un-installing then re-installing. I tried turning off my windows firewall. I tried recovering/changing my password. (Won't connect to the "Login server") I tried creating a new account (I can't because my email is already in use). Like I said, I'm living in student accommodation (privately owned & managed flats) using the buildings public network - so if its a problem with that network then I probably can't change its firewall. I've been playing Altitude fine for the last four weeks on that network though, its only in the last few days that I got this problem. EDIT: System Restore does not work either. Last edited by XIX Corax XIX; 10-23-2010 at 08:07 PM. |
#5
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This is ridiculous, I cannot play online, and it doesn't even tell me why ffs. Theres absolutely no indication as to what the problem may be, just a helpful suggestion to try again 5 mins later.
"cannot connect to Login Server. Please try again in 5 min" Last edited by XIX Corax XIX; 10-23-2010 at 08:44 PM. |
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