Unable to connect to...

[Zana]

I can't login, report bugs or change my name and a window appears with the following message: Unable to connect to login, bug report or user creation server.

I have the game from steam, and it works fine.

To login, I need to type my password twice.

Sorry for my bad english...

[lamster]

Please email all of the files in the directory

C:\Program Files\Steam (x86)\steamapps\common\altitude\log\

to support@nimblygames.com and I'll take a look.

[Zana]

Hi!

I received an email from Nimbly Games and my Altitude's account is working now again, thanks!

But... If I want to play, a window appears with the following message: "Server does not allow demo players".



I'll try in other server, and...



Help me

[mikesol]

It looks like you just have the demo and not the full game. You'll need to purchase the game to get the other planes and to be able to get into the more competitive servers. Are you sure you bought the game and didn't just download the free demo?

[Ribilla]

Originally Posted by mikesol

It looks like you just have the demo and not the full game. You'll need to purchase the game to get the other planes and to be able to get into the more competitive servers. Are you sure you bought the game and didn't just download the free demo?

Mike, it's Zana, you know, ZANA! i.e. she definitely has the full game.

[mikesol]

Originally Posted by Ribilla

Mike, it's Zana, you know, ZANA! i.e. she definitely has the full game.

Fair enough - didn't bother to look at the name before responding ^^

[Karl]

e-mail your Account ID, nickname, or Account Email to support@nimblygames.com and we'll take a look at your account.