I need help with port

[robinb98]

I get a problem so i cant play altitude it sais "port 27272 is not available"
it started to happent last week


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[Demuyt]

Um I'm not sure at all, but I think that means your firewall is blocking Altitude from making contact with your computer. If that is the case, you should log in to your router and change some settings, such as your NAT and your online gaming settings.

[robinb98]

Originally Posted by Demuyt

Um I'm not sure at all, but I think that means your firewall is blocking Altitude from making contact with your computer. If that is the case, you should log in to your router and change some settings, such as your NAT and your online gaming settings.

Then how come it start blocking now?

[lamster]

Another process is probably using that port (maybe even a hung Altitude process in the background). You can open your task manager and kill the process holding the port, or you can select a different port using the box that pops up, or you can reset your computer.

[robinb98]

Originally Posted by lamster

Another process is probably using that port (maybe even a hung Altitude process in the background). You can open your task manager and kill the process holding the port, or you can select a different port using the box that pops up, or you can reset your computer.

I tested around 50 diffrent ports, i've restarted my pc

[lamster]

In that case your problem is either with local security software (firewall, anti-virus) or your router.

Try disabling any local security software and the Windows Firewall.

[robinb98]

Originally Posted by lamster

In that case your problem is either with local security software (firewall, anti-virus) or your router.

Try disabling any local security software and the Windows Firewall.

I tried closing windows firewall of and it didnt work. i also tried to reinstall altitude

[lamster]

Is there any security software running on your computer? AVG, Norton, Symantec, BitDefender, Microsoft Security Essentials -- any of those could be blocking the ports. Try disabling all security software.

[robinb98]

Yes AVG free. I will try to do so when im on my pc.

[robinb98]

Nope, it didnt work

[robinb98]

Please help, i really want to play

[Karl]

Can you zip up your log directory and send it to support@nimblygames.com?

in the body of your email reference this thread so we know what we're looking for in the log files.

The log folder I want you to zip up is:
C:\Program Files (x86)\Altitude\log

[robinb98]

Originally Posted by Karl

Can you zip up your log directory and send it to support@nimblygames.com?

in the body of your email reference this thread so we know what we're looking for in the log files.

The log folder I want you to zip up is:
C:\Program Files (x86)\Altitude\log

You want the log folder?

[lamster]

Yes -- attach all the files inside that directory, or a zip file containing those files.

[robinb98]

There ive send it

[lamster]

It looks to me like some kind of security software is blocking Altitude from binding a UDP port. Otherwise you may need to update your network drivers.

[robinb98]

i uninstalled AVG and i updated my drivers for my internet stick

[robinb98]

Please karlam any other idea D:?

[Demuyt]

Originally Posted by robinb98

Please karlam any other idea D:?

Set your comp on fire and buy a new everything.

[lamster]

Have you tried connecting your computer to the internet directly, no wireless or routers involved (e.g. plugging the cable internet into your computer)?

[robinb98]

Originally Posted by lamster

Have you tried connecting your computer to the internet directly, no wireless or routers involved (e.g. plugging the cable internet into your computer)?

no i havent. ill try that later