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Tech Support Trouble running the game? Found a bug? Post here.

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  #1  
Old 10-14-2012, 01:52 AM
Boronko Boronko is offline
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Join Date: Dec 2011
Posts: 2
Default Cannot re-login after lost internet connection...

This is really annoying, as I'm playing every now and then in times, when my ISP resets the connection, and gives me another IP.

It would be allready bad enough, if it only kicked me from the server, but no, I can't start Altitude again afterwards for quite a long time - it's telling me something about connection issues and port forwarding then.
So I guess, there is still a shadow of my account logged in, blocking me...

So, does the time-out really need to take over half an hour?

*edit*

To specify this - it seems to be a problem with the UDP connection. The error message appears after trying to connect to the update server, and if i cancel updating and press "login", it will hang forever in UDP handshake 1...

Last edited by Boronko; 10-14-2012 at 02:05 AM.
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  #2  
Old 10-14-2012, 02:05 AM
Thermo Thermo is offline
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Join Date: Sep 2012
Posts: 85
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Quote:
Originally Posted by Boronko View Post
This is really annoying, as I'm playing every now and then in times, when my ISP resets the connection, and gives me another IP.

It would be allready bad enough, if it only kicked me from the server, but no, I can't start Altitude again afterwards for quite a long time - it's telling me something about connection issues and port forwarding then.
So I guess, there is still a shadow of my account logged in, blocking me...

So, does the time-out really need to take over half an hour?
Could u post a sceenshot? I believe i know what this is i just want some clarrificaton

Last edited by Thermo; 10-14-2012 at 03:21 AM.
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  #3  
Old 10-14-2012, 03:24 AM
lamster lamster is offline
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Join Date: May 2008
Posts: 1,655
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Please try completely closing Altitude and launching the game again when this problem occurs. Do you still have to wait to log back in?
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